Effective Date: 01.07.2025
Website: https://www.shilajitabsolute.com
At Shilajit Absolute, we value your trust. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you browse or shop on our ecommerce website selling pure Himalayan Shilajit resin in India.
This policy complies with India’s Digital Personal Data Protection Act, 2023 and follows global privacy standards.
1. Who We Are
Shilajit Absolute is a premium wellness brand committed to providing high-quality, authentic Shilajit products. This policy applies to all users visiting our website or interacting with our services.
2. What Personal Data We Collect
When you visit or make a purchase on shilajitabsolute.com, we may collect the following information:
Full name
Email address
Mobile number
Shipping and billing address
Payment details (processed through secure third-party payment gateways)
Order history and preferences
IP address, device information, and browser type
Cookies and tracking data for analytics and advertising
3. How We Use Your Information
We use customer information to:
Fulfill your orders for Shilajit products in India and abroad
Communicate updates, confirmations, or delivery details
Improve website performance and customer experience
Send promotional offers (only with your consent)
Conduct analytics to enhance our product and marketing strategies
Comply with tax and legal obligations
4. Legal Grounds for Data Processing
Your personal information is processed based on:
Your consent (for marketing or newsletters)
Contractual necessity (for order processing)
Legitimate business interests
Legal obligations (such as invoicing or tax compliance)
5. Data Sharing with Trusted Partners
We do not sell your data.
We may share your data only with:
Secure payment gateways (e.g., Razorpay, Stripe)
Shipping and delivery partners
Email/SMS service providers
Analytics and ad platforms (e.g., Google Analytics, Meta Ads)
All third parties follow strict data protection protocols.
6. Use of Cookies
Shilajit Absolute uses cookies to:
Remember user preferences
Track user interactions on our ecommerce store
Analyze traffic and behavior
Serve relevant ads and offers
You can manage or disable cookies in your browser settings.
7. Data Security and Retention
We protect your personal information using:
SSL encryption
Firewalled servers and secure databases
Regular security audits
We retain your data only as long as needed for order processing, legal compliance, or service improvement.
8. Your Rights Under Indian Privacy Law
As a user, you have the right to:
Access and view the personal information we hold
Request corrections or deletion of your data
Withdraw your consent at any time
File a complaint with a data protection authority if needed
To exercise your rights, contact us at: help@shilajitabsolute.com
9. Children’s Privacy
Our website is not intended for users under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy from time to time. All updates will be posted on this page with the new effective date. Please review it periodically.
11. Data Deletion Policy
You have the right to request deletion of your personal data from our systems. Upon receiving a verified request, we will:
Remove your personal information from our active databases within 7 business days, unless legally required to retain it for tax, compliance, or dispute resolution purposes.
Notify you once your data has been successfully deleted.
Retain anonymized data (non-identifiable) for internal analytics and business insights.
To request data deletion, please email us at: help@shilajitabsolute.com with the subject line: “Data Deletion Request” and include your name, phone number, and order details (if applicable) for verification
12. Contact Information
If you have questions regarding our privacy practices or wish to file a request:
Shilajit Absolute – Customer Support
Email: help@shilajitabsolute.com
Phone: +91-7838375811
Address:
WLF064, DLF Woodland Heights,
Jigani, Bangalore – 560105, India